SHIPPING POLICIES

SHIPPING

We attempt to promptly ship products ordered. Generally, orders placed Monday-Friday before 1 PM BST will begin processing that day, excluding holidays, and will ship within 1-5 working days. Please take into consideration that products are handmade or hand finished and therefore shipping times may vary.  All orders are shipped from our London studio.  If you have questions about typical shipping times to your address, please email sales@montyhats.com for more information.  You will receive a shipping notification with a tracking number once your order has been shipped. Once you have received your shipping notification, please allow 7-10 business days to receive your order. Allow additional time for International orders. If you have not received your goods after 14 business days from when you received your shipping notification, please contact sales@montyhats.com.

The typical delivery times are: – UK Mainland: Next day if ordered before 1pm / EU and UK islands: 3 days / International: 5 days.  Goods will be delivered either via a courier service or Royal Mail Recorded/Special Delivery.  UK shipping price is charged at £10 per delivery / Europe: £25 / International: £70.  All relevant import taxes and duties must be paid by you when the item is delivered.


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